Frequently Asked Questions

Below are the most common questions asked before renting an Airstream. If you have a question that isn’t answered here, please contact us. We’re happy to help.

Does the Airstream have electricity?

All Airstreams are wired for your electrical needs.  There are two types of electrical sources: internal battery and external power.  The internal battery will power the lights, water pump, refrigerator, and fans.  External power, coming from an RV park or portable generator, will power the air conditioning, microwave, and household power outlets.  Generally speaking, if you want all the comforts of home, then plan on parking the Airstream at an RV park.

Does the Airstream have water?

Every Airstream is equipped with a fresh water tank and grey and black tanks.  We will send out every Airstream with a full tank of fresh water and completely empty grey and black water tanks.  When using the Airstream without hookups at a RV park, the fresh water tank will last approximately 2 days, with conservative water usage.

When reserving or checking into an RV park, be sure to request a site with “full hookups”.  This will provide you with a city water connection and a dumping station for a direct connection to the trailer.  When hooked up properly, water will not fill up the tanks, allowing you to use the faucets, shower, and toilet as you would at home.

What’s the difference between a trailer and motorized RV?

Travel trailers, like the Airstream, can offer certain advantages over motorized RV types, such as the flexibility to detach your towing vehicle for short runs into town or day trips. Using a motorized vehicle often requires people to put everything away and drive their living space everywhere they go. However, people are allowed to move around a motorized RV, while state law prohibits anyone from occupying a trailer while it is being towed.

Can I drop off the Airstream in another city?

Unfortunately, we do not support one-way rentals.  All Airstreams must be picked up and returned to our facility in San Jose, CA.

Can the Airstream be delivered to my house before I tow?

Any customer that is planning to tow the Airstream must begin and end their trip from our facility. When an Airstream is delivered, it will be set up to be stationary and cannot be towed by the customer.

What time do I pickup and return the Airstream?

Pickup is at 2pm.  Returns are at 2pm.

If I rent a tow vehicle, can I park my car at your facility?

Customers who are renting a tow vehicle are welcome to leave their personal car parked at our facility during the rental period.  We have a gated parking lot with 24/7 surveillance.

Do I need to dump the tanks before I return?

No, customers do not need to empty the tanks before returning.  We will clean the tanks on every trailer after the rental period.

Is there a cleaning fee?

We aim to provide an all-inclusive rental service.  For normal rental usage, we will take care of the cleaning and dumping at no extra charge. However, if an Airstream is returned that is excessively dirty, such as the exterior covered in desert sand or the interior filled with muddy stains, we will charge a fee for extra cleaning.

How does insurance work?

Every Airstream rental requires insurance that protects the renter.

By default, GoSilver offers a $1m liability and $200k comprehensive/collision insurance policy.  This is a short term insurance policy which covers the renter through the duration of the rental.  If damage occurs during the rental, a maximum of $1200 may be charged to pay the insurance deductible and the time required to repair the Airstream.

If you choose to use your personal insurance to cover the Airstream, you must contact your insurance company to purchase a binder which extends liability coverage from your personal vehicle to the rented Airstream. A copy of this insurance binder is required in order to waive GoSilver’s insurance coverage.

GoSilver’s insurance policy cannot be waived when renting both a tow vehicle and Airstream from GoSilver.

Can I decline the trailer insurance like I do for rental cars?

Although declining insurance at a car rental agency is as simple as saying “No thank you”, declining insurance for a trailer rental requires the renter to purchase a binder from their personal insurance company which extends coverage to the rented trailer.

As a comparison, most auto insurance providers (e.g, State Farm, Geico, etc.) will automatically extend coverage when the insured person is driving cars from rental agencies (e.g, Hertz, Avis, etc). For trailer rentals, however, most auto insurance providers do not automatically extend coverage. Obtaining the extended liability, comprehensive and collision insurance is done by purchasing a binder from the auto insurance provider, assuming it is offered. Once a binder is shown to cover the trailer according to it’s vehicle identification number (VIN), GoSilver’s insurance coverage can be waived. Please contact us for more details.

Can I use my vehicle to tow?

There are 3 things to check on your vehicle:

  1. Towing capacity. Check your owner’s manual or lookup the towing capacity of your vehicle. Depending on the Airstream size, the weight requirement ranges from 4500 to 7600 lbs.
  2. 2″ hitch receiver. Look for the square opening at the rear of your vehicle.
  3. 7-pin connector. Look for a circular plug next to the hitch receiver at the rear of your vehicle.
Do you rent tow vehicles?

Yes, we have two vehicles that can also be rented to tow the Airstreams
-2016 Chevy Tahoe (SUV)
-2016 Chevy Silverado 1500 (Truck)

To make for an easy and comfortable towing experience, both vehicles are built with factory-installed tow packages and the premium trim LTZ .

Can I visit your shop to look at the Airstreams?

Absolutely, we’re happy to give you a tour of our Airstreams. Please contact us to schedule an appointment.

How far is GoSilver from the airport?

From the San Jose Airport (SJC), our facility is a 5-minute drive. For those who are flying into SJC, we are happy to pick you up.

From the San Francisco Airport (SFO), our facility is a 45-minute drive. For those who are flying into SFO, we recommend arranging for a taxicab or Uber/Lyft to drive you to our facility.